A numbered, versioned knowledge base of corrections, workarounds and how-tos, with a Note Assistant that tracks which notes apply to you.
Help Assistant Cites Notes
The Help Assistant can now answer from released notes, and permission, company and licence refusals carry an error code that finds the related notes. The Support Desk Knowledge Base and FAQ are replaced by Notes.
Biztimize Notes
Biztimize Notes are numbered, versioned articles on known issues, corrections and how-tos, read at /notes/ on the Help Center with the same sign-in as Help. Search by number or text, compare versions, download a PDF, give feedback, report a problem and subscribe to a note.
Note Assistant
The Note Assistant lists the notes that apply to your system, with a status and checklist for each. HotNews appear as a banner and are emailed to the administrators of affected tenants, and a “Notes for this screen” button shows the notes relevant to the page you are on.